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Accident Information

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Follow These Steps

If You Have an Accident

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Step 1

If anyone is injured, call 911; you may also need to contact the police if the others involved won’t cooperate.

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Step 2

Collect information from the other driver(s), including insurance information, license numbers, vehicle makes and models, phone numbers, addresses, and names.

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Step 3

Collect information from any passengers or witnesses.

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Step 4

Inspect the damage done to both vehicles and take pictures of the accident scene.

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Step 5

Do not admit fault, and do not discuss the accident with anyone besides the police and your insurance provider.

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Step 6

Notify your insurance provider.

Need Customer Service?

If you are in an accident, then you can call us during normal business hours or reach out to your insurance provider directly.

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What Information Should You Gather After an Accident?

  • When and where the accident occurred.
  • How fast each vehicle was going.
  • Identifying information from the other driver(s), including their name, address, phone number, license number, and birthdate.
  • Insurance information from the other driver(s).
  • Pictures of the accident scene, supported by a detailed description of the accident.
  • Pictures of the other car’s license plate and registration, plus ones of the other driver’s license and insurance information.
  • The road and weather conditions at the time of the accident.
  • Which direction each vehicle was driving.
  • Information about the vehicle, including the license plate number, make and model, and registration information.
  • Information from any witnesses.
  • If the police made an accident report, then you’ll need the case number and name of the department.